Jump to content


Photo

Medical assessment rights


  • Please log in to reply
7 replies to this topic

#1 Tarr84

Tarr84

    Newbie

  • Members
  • Pip
  • 3 posts
  • RegionTauranga

Posted 09 March 2017 - 06:32 AM

Hi, I'm wondering what exactly my rights are when it comes to choosing who I see for a medical assessment? I've been asked to see Martin Chester Robb but a quick google search showed he's likely to write a report to get me kicked off ACC. Here's the relevant part of the email I sent to my case manager:

I've received a letter saying a have an appointment with Martin Chester Robb for a medical assessment but after a quick google search I'm really not happy seeing him. I'm sorry to be a pain about who I see but past experiences have proved it necessary. I tried to find a list of other assessors in Tauranga but couldn't. Would Dr Iona Bailey be able to do the assessment? I only ask because she has seen me before for an acc assessment.

And then the reply:

Hi David,

Unfortunately ACC are unable to change your appointment as the referral has already been made and confirmed. It is expected that you attend this appointment. You are welcome to take a support person with you to assist you with the appointment.

Dr Iona Bailey does not complete Initial Medical Assessments.

If you have any questions please let us know.

Kind regards,
Aleisha Schofield


I didn't confirm anything in fact I did the opposite and when I got the letter I emailed to say I didn't want to see him. I'm aware of the damage a bad report can cause so should I just not turn up for the appointment? Thanks in advance for help
  • 0

#2 Admin

Admin

    Management

  • Administrators
  • 562 posts
  • RegionNelson

Posted 11 March 2017 - 03:51 PM

Would suggest you email your case manager and ask her to provide you a copy of your confirmation to the appointment made.

 

She should have provided you a list of their assessors that you could choose from.


  • 0

"If everybody is thinking alike, then somebody is not thinking." - Gen. George S. Patton Jr.


#3 Wing nut

Wing nut

    Member

  • Members
  • PipPip
  • 18 posts
  • RegionNew Zealand

Posted 11 March 2017 - 04:00 PM

Hi, I'm wondering what exactly my rights are when it comes to choosing who I see for a medical assessment? I've been asked to see Martin Chester Robb but a quick google search showed he's likely to write a report to get me kicked off ACC. Here's the relevant part of the email I sent to my case manager:

I've received a letter saying a have an appointment with Martin Chester Robb for a medical assessment but after a quick google search I'm really not happy seeing him. I'm sorry to be a pain about who I see but past experiences have proved it necessary. I tried to find a list of other assessors in Tauranga but couldn't. Would Dr Iona Bailey be able to do the assessment? I only ask because she has seen me before for an acc assessment.

And then the reply:

Hi David,

Unfortunately ACC are unable to change your appointment as the referral has already been made and confirmed. It is expected that you attend this appointment. You are welcome to take a support person with you to assist you with the appointment.

Dr Iona Bailey does not complete Initial Medical Assessments.

If you have any questions please let us know.

Kind regards,
Aleisha Schofield


I didn't confirm anything in fact I did the opposite and when I got the letter I emailed to say I didn't want to see him. I'm aware of the damage a bad report can cause so should I just not turn up for the appointment? Thanks in advance for help

 

 

If you do attend the appointment made by your cm make sure you take a support person ... and get your support person to record the assessment.


  • 0

#4 Tarr84

Tarr84

    Newbie

  • Members
  • Pip
  • 3 posts
  • RegionTauranga

Posted 11 March 2017 - 04:07 PM

I have already verbally stated to my case manager that I didn't confirm this appointment and was told I don't get choose who I see I just have to show up to the appointments acc makes or they will stop paying me, but the purpose of this assessment isn't to kick me off acc it's just to workout the next rehab steps. I could email the same question but I'd imagine it will get a similar answer. Legally do I have to go to the assessment? And what are the possible outcomes if I don't? Will he just write the report without seeing me?
  • 0

#5 Tarr84

Tarr84

    Newbie

  • Members
  • Pip
  • 3 posts
  • RegionTauranga

Posted 11 March 2017 - 04:11 PM

If I do go I will defiantly be recording the whole thing but I'm still wondering if the lesser of two evils might be to not go to the assessment in the first place rather than having to fight a potentially bad report (again)
  • 0

#6 Admin

Admin

    Management

  • Administrators
  • 562 posts
  • RegionNelson

Posted 11 March 2017 - 04:22 PM

I have already verbally stated to my case manager that I didn't confirm this appointment and was told I don't get choose who I see I just have to show up to the appointments acc makes or they will stop paying me, but the purpose of this assessment isn't to kick me off acc it's just to workout the next rehab steps. I could email the same question but I'd imagine it will get a similar answer. Legally do I have to go to the assessment? And what are the possible outcomes if I don't? Will he just write the report without seeing me?

 

Only communicate with ACC in writing. - That gives you a paper trail.

 

Get your GP involved with the rehab process. After all, he/she knows you much better medically than ACC's assessor would know you.


  • 0

"If everybody is thinking alike, then somebody is not thinking." - Gen. George S. Patton Jr.


#7 Admin

Admin

    Management

  • Administrators
  • 562 posts
  • RegionNelson

Posted 11 March 2017 - 11:56 PM

Claimant choice of assessors

Introduction

Where a claimant is to be referred for a medical or vocational assessment, they are allowed to choose their assessor (providing their choice is appropriate).

Legislation

Section 72(1)(d) of the Injury Prevention, Rehabilitation, and Compensation Act 2001 (the IPRC Act) states that claimants have a responsibility to undergo assessments conducted by a registered health professional 'specified by ACC'.

In order to act in a manner consistent with the Code of ACC Claimants' Rights (the ACC Code), ACC has decided to allow claimants to choose their assessor. With regard to the IPRC Act, the claimant is effectively specifying the assessor on behalf of ACC.


Offering a choice of assessor

 

Claimants must be offered a choice of appropriately qualified assessors.

 

Note:

 

Assessors can be chosen from the Contracted providers lists.

When identifying a list of assessors for the claim, note that the assessors selected must be available to undertake the assessment without unreasonable delay.


Unreasonable delay

 

As a guideline, ACC considers an 'unreasonable delay' to be a delay of over 10 working days from the referral date. It is critical that there are no delays longer than this in obtaining an assessment, since rehabilitation may be on held up in the interim.


Considering claimant preferences

 

Claimants may have a preference for a particular assessor based on the nature of their injury, their values, their personal circumstances, or the nature of the assessment itself.

Examples:

  •  A female claimant with a medical misadventure birthing injury may wish to be assessed by a female specialist.
  •  A Maori or Pacific Peoples claimant may wish to assessed by a Maori or Pacific Peoples assessor.

If the claimant has a preference for a particular assessor, this should be facilitated as far as possible.

Notes:

  •  Case Managers are not required to offer a choice of alternative assessors from outside the local area unless they determine that this is appropriate.
  •  A claimant's choice should not delay rehabilitation or the implementation of an assessment.

The relationship with the claimant

 

A case manager must behave reasonably towards a claimant:

  •  When assisting them with choosing an assessor
  •  If they are dissatisfied with a chosen assessor.

Note:

 

ACC must behave reasonably and sensitively in all aspects of their dealings with the claimant.


When a claimant is not satisfied with the choice of assessors
When a claimant has been offered a list of assessors and they are not satisfied with the choice available, consider whether the choice of assessors is reasonable.

If the choice is reasonable, consider whether to decline to provide the claimant's entitlement.

For more information, see Decline to provide entitlement.

 

Note:

 

Document all considerations and actions in detail.


Situations where a claimant cannot choose an assessor

 

It is reasonable for ACC to specify an assessor under the provisions of section 72 (1)(d) and section 94 (2) (a& B) of the IPRC Act, where:

  •  There would be lengthy delays in accessing an appointment with the claimant's chosen assessor, and this would hinder the claimant's rehabilitation.
  •  The selected assessor qualifications do not meet the requirements of the legislation.
  •  The claimant requires a specialised assessment and there is no other appropriate contracted provider.

In these situations, fully explain the reasons for the choice to the claimant.


Edited by Admin, 12 March 2017 - 09:02 AM.
Original link dead. Posted contents.

  • 1

"If everybody is thinking alike, then somebody is not thinking." - Gen. George S. Patton Jr.


#8 BLURB

BLURB

    Advanced Member

  • Members
  • PipPipPip
  • 86 posts
  • RegionCambridge

Posted 12 March 2017 - 09:58 AM

Thanks for finding & posting the above admin. I knew that info was somewhere here on site.

 

 

When ACC transferred my Lower Back injury file to AON "for better managing" in 2000 - 2001 I was not given a choice of assessor.

 

ACC allowed AON to screw hundreds of genuine claimants!

 

If I knew what I do now back then in the early 2000's then ACC, AON and Catalyst wouldn't have gotten away with the predetermined exiting scam they forced me, and hundreds of other injured claimants, to participate in!

 

The case manager at AON was Leanne MacDonnell - the branch manager at Catalyst was Val Jamieson.


  • 0

I have many issues with the way AON, Catalyst and ACC managed my 1992 lower back injury claim between 2000 and 2002.

Not only did Leanne MacDonnell & Dr Robert Percival interfere with the assessment process, they wrote lies about me in my files.