General claims inquires
You should include: your full name, including middle names, your phone number, your date of birth, your full address, including suburb and city, etc and details of a previous injury ACC have on file, and, if possible, the date of the injury.
Email address: claims@acc.co.nz
It is strongly advised to only contact/communicate with the ACC by writing to (snail mail or email or fax) them. Please retain all copies of letters/emails/faxes sent and received.
General claims
If you are located in the northern North Island
ACC Hamilton Service Centre
PO Box 952
Hamilton 3240
Email: Hamilton.registration@acc.co.nz
Free fax: 0800 844 850
If you are located in the southern North Island or South Island
ACC Dunedin Service Centre
PO Box 408
Dunedin 9054
Email: Dunedin.registration@acc.co.nz
Free fax: 0800 844 850
